Terms of service

Terms of Service

Overview

This website is operated by Rebuild Wear. Throughout the site, the terms “we”, “us” and “our” refer to Rebuild Wear. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your country or region

  • You will not use our products for any unlawful purpose

  • You will not violate any laws in your jurisdiction through use of this site

Any breach of these Terms may result in termination of service.

2. Product Information

We aim to ensure all product descriptions, images, sizing information, and pricing are accurate and up to date.

However:

  • Colours may vary slightly depending on screen settings

  • Product images are for illustration purposes

  • Sizing and fit may vary slightly between products

Rebuild Wear reserves the right to modify or discontinue products without notice.

3. Pricing & Payments

All prices displayed are in the selected currency and include VAT where applicable unless otherwise stated.

We reserve the right to:

  • Change pricing at any time

  • Refuse or cancel orders where pricing errors occur

  • Limit quantities purchased per customer

Payments are processed securely through Shopify and approved payment providers.

4. Orders

Once an order is placed, you will receive an order confirmation email.

This does not guarantee acceptance of the order. We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities

  • Request additional verification information if necessary

If an order is cancelled after payment has been processed, a full refund will be issued.

5. Shipping & Delivery

We aim to dispatch orders promptly; however, delivery times are estimates only and may vary due to courier delays or external factors beyond our control.

Rebuild Wear is not responsible for:

  • Delays caused by shipping carriers

  • Customs delays or import charges

  • Incorrect shipping information provided by the customer

Customers are responsible for any local customs duties or taxes where applicable.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Due to hygiene reasons, certain items may not be eligible for return once worn or opened.

Please refer to our dedicated Returns & Refund Policy page for full details.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Branding

  • Product names

  • Images

  • Graphics

  • Website content

is the property of Rebuild Wear and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Rebuild Wear products are designed to provide support and comfort but are not medical devices unless explicitly stated.

We are not liable for:

  • Misuse of products

  • Improper sizing selection

  • Allergic reactions or skin sensitivities

  • Indirect or consequential damages arising from use of our products or website

Customers should seek professional medical advice where appropriate.

9. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We are committed to protecting customer data and processing information securely.

10. Third-Party Services

Our website may include links or integrations with third-party services including payment providers, analytics platforms, and social media platforms.

We are not responsible for the practices or content of third-party websites or services.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon posting to this page.

Continued use of the website following updates constitutes acceptance of those changes.

12. Contact Information

For questions regarding these Terms of Service, please contact:

Rebuild Wear
📧 support@rebuildwear.com
🌐 www.rebuildwear.com

Final Note

Rebuild Wear exists to create supportive, comfortable products that help people feel more confident in everyday life. We appreciate your trust and support.